THE GATHERING
What to expect.
CustomerX 2026 is a two-day cross-sector commerce summit bringing together more than 3,000 commerce leaders, technology providers, brands, retailers, and senior decision-makers at Olympia London. Built around the growing convergence of retail, marketing, technology, and customer experience, the event focuses on how businesses can increase their share of customer spend by learning across sectors, adopting new commerce technologies, and forming stronger commercial partnerships. For ecommerce brands, agencies, and operators, CustomerX offers practical insight into connected commerce, customer acquisition, loyalty, emerging technology, and cross-sector growth strategies.
Highlights
Cross-Sector Commerce Insights – Learn from 100+ speakers across five main stages, workshops, and tactical learning sessions focused on customer growth and connected commerce.; Qualified Business Meetings – Take part in hosted one-to-one meetings designed to connect buyers with relevant technology and service providers.; Commerce Technology Discovery – Explore 120+ technology suppliers and practical solutions spanning customer experience, retail media, AI, live shopping, and digital commerce.
Tickets & access
Register for Event
Confirm the latest schedule, availability, and ticket details with the organizer before making plans.